Privacy Policy

Effective Date: February 9, 2026 (or insert your actual effective date)

Charge Pro Texas operates the website www.chargeprotexas.com . We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and your choices regarding your information.

By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Site.

1. Information We Collect

We may collect the following types of information:

  • Personal Information You Provide: When you contact us for a quote, schedule a service, fill out forms, or communicate with us (e.g., via contact form, email, phone, or text), we may collect your name, email address, phone number, physical address, details about your property or EV charging needs, and any other information you voluntarily provide.
  • Automatically Collected Information: We may collect certain information automatically when you visit the Site, such as your IP address, browser type, device information, pages visited, time and date of visits, and referring/exit pages. We use cookies, web beacons, and similar technologies for analytics, functionality, and improving user experience.
  • Mobile/Text Messaging Information: If you opt in to receive text messages (SMS) for service updates, quotes, promotions, or other communications, we collect your mobile phone number, opt-in consent data, and related messaging preferences.

2. How We Use Your Information

We use the collected information to:

  • Provide and improve our services (e.g., EV charger installations, home backup power solutions, electrical services).
  • Respond to inquiries, send quotes, schedule appointments, and communicate about services.
  • Send important updates, service reminders, or transactional messages.
  • If you opt in, send marketing or promotional communications (including via SMS, subject to your consent).
  • Analyze Site usage to enhance performance and user experience.
  • Comply with legal obligations, prevent fraud, and enforce our terms.

3. Sharing of Information

We do not sell your personal information. We may share information in limited circumstances:

  • With service providers (e.g., hosting, analytics, payment processors, or contractors) who assist in operating the Site and providing services, under strict confidentiality agreements.
  • To comply with legal requirements, court orders, or government requests.
  • In connection with a business transfer (e.g., merger or acquisition).

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not share your mobile phone number or opt-in/consent data with third parties for their independent marketing purposes. Any SMS communications are handled directly by us or our contracted SMS providers under strict compliance rules.

4. SMS/Text Messaging (If Applicable)

If we offer SMS communications:

  • Message frequency varies (e.g., promotional or transactional messages).
  • Message & data rates may apply.
  • Reply HELP for help; reply STOP to opt out.
  • You can opt out at any time by texting STOP or contacting us.
  • Opt-in consent is required for marketing messages, and we comply with TCPA and applicable carrier rules.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse. However, no transmission over the internet is 100% secure, so we cannot guarantee absolute security.

6. Your Rights and Choices

  • Access/Update/Delete: You may request access to, correction of, or deletion of your personal information by contacting us.
  • Opt-Out: Unsubscribe from emails or texts as instructed in communications.
  • Cookies: Manage preferences via your browser settings.
  • Texas residents may have additional rights under the Texas Data Privacy and Security Act (e.g., access, correction, deletion, opt-out of certain processing).

To exercise rights, contact us at the details below.

7. Children’s Privacy

Our Site is not directed to children under 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted here with an updated effective date. Continued use of the Site after changes constitutes acceptance.

9. Contact Us

For questions about this Privacy Policy or our practices:

Charge Pro Texas

6011 Fairway St, 78741 Austin, Texas
Email: info@Chargeprotexas.com
Phone: (512) 379-8532

Website: www.chargeprotexas.com

Thank you for trusting us with your information.